Unc Hospitals is a acute care located at 101 Manning Drive, Chapel Hill, NC 27514, serving residents of Chapel Hill, Orange County, and the broader North Carolina region. Based on official data from the Centers for Medicare & Medicaid Services (CMS), this facility performs above the national average on key safety measures, earning a SafeHospitals USA Safety Score of 7.2/10 (Grade B — Above Average).
The hospital offers 24-hour emergency services. It also holds the CMS Birth-Friendly Hospital designation, indicating a demonstrated commitment to evidence-based maternity care practices. CMS has rated this facility 5 out of 5 stars based on a comprehensive review of clinical outcomes, patient experience, and operational quality.
Contact & Location
To reach Unc Hospitals, call (919) 966-4141. The facility is located at 101 Manning Drive, Chapel Hill, NC 27514. It is in Orange County. For driving directions, search "Unc Hospitals Chapel Hill NC" in Google Maps or Apple Maps.
| 📍 Address | 101 Manning Drive, Chapel Hill, NC 27514 |
| 📞 Phone | (919) 966-4141 |
| 🏥 Facility Type | Acute Care |
| 🏢 Ownership | Government - State |
| 🚨 Emergency Services | ✓ Yes — 24/7 Emergency Department |
| 👶 Birth Friendly | ✓ CMS Certified Birth-Friendly |
| 📅 Data Last Updated | CMS Medicare Data, 2024 |
Safety Score Breakdown
The SafeHospitals USA Safety Score of 7.2/10 is calculated from six official CMS quality measures — mortality, patient safety, readmissions, hospital-acquired infections, complications, and patient experience. Below is a detailed breakdown of this hospital's performance on each dimension.
1 measures better than national rate; 0 worse
1 safety measures better than national rate
1 readmission measures better than national rate
12 infection measures better than national benchmark
4/5 stars from 2,471 patient surveys
0 complication measures better than national rate
What Patients Say
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey — the national standard for measuring patient experience — gave Unc Hospitals a patient experience rating of 4 out of 5 stars, based on 2,471 completed surveys. This score reflects how patients rated communication with nurses and doctors, responsiveness of hospital staff, pain management, medication explanations, and discharge preparation.
Why This Rating Matters
The SafeHospitals USA Safety Score is calculated using official CMS Medicare data — the same data used by the U.S. Department of Health and Human Services to evaluate all Medicare-certified hospitals. A score of 7.2/10 (Grade B) means this hospital performs above the national average on key safety measures. For patients and families planning an elective procedure or evaluating local options for ongoing care, this data provides an objective, evidence-based starting point for informed decision-making.
Always discuss your specific medical needs with a licensed healthcare provider. Hospital quality varies by specialty and procedure type — a high overall score does not guarantee optimal results for every condition. Use this data as one input among several, including referrals from your primary care physician and procedure-specific outcome data where available.
- CMS Provider Data Catalog — Hospital General Information (data.cms.gov)
- CMS Hospital Compare — Patient Experience (HCAHPS) Scores
- CMS Complications and Deaths — Hospital Level Data
- CMS Healthcare-Associated Infections (HAI) — Hospital Level Data
- The Leapfrog Group — Hospital Safety Grades (hospitalsafetygrade.org)