Southeast Louisiana Veterans Health Care System is a acute care - veterans administration located at 2400 Canal Street, New Orleans, LA 70119, serving residents of New Orleans, Orleans County, and the broader Louisiana region. Based on official data from the Centers for Medicare & Medicaid Services (CMS), this facility performs near the national average on most safety measures, earning a SafeHospitals USA Safety Score of 6.0/10 (Grade C — Average).
The hospital offers 24-hour emergency services. CMS has rated this facility 4 out of 5 stars based on a comprehensive review of clinical outcomes, patient experience, and operational quality.
Contact & Location
To reach Southeast Louisiana Veterans Health Care System, call (800) 935-8387. The facility is located at 2400 Canal Street, New Orleans, LA 70119. It is in Orleans County. For driving directions, search "Southeast Louisiana Veterans Health Care System New Orleans LA" in Google Maps or Apple Maps.
| 📍 Address | 2400 Canal Street, New Orleans, LA 70119 |
| 📞 Phone | (800) 935-8387 |
| 🏥 Facility Type | Acute Care - Veterans Administration |
| 🏢 Ownership | Veterans Health Administration |
| 🚨 Emergency Services | ✓ Yes — 24/7 Emergency Department |
| 👶 Birth Friendly | Not designated |
| 📅 Data Last Updated | CMS Medicare Data, 2024 |
Safety Score Breakdown
The SafeHospitals USA Safety Score of 6.0/10 is calculated from six official CMS quality measures — mortality, patient safety, readmissions, hospital-acquired infections, complications, and patient experience. Below is a detailed breakdown of this hospital's performance on each dimension.
2 measures better than national rate; 0 worse
0 safety measures better than national rate
0 readmission measures better than national rate
0 infection measures better than national benchmark
4/5 stars from 477 patient surveys
0 complication measures better than national rate
What Patients Say
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey — the national standard for measuring patient experience — gave Southeast Louisiana Veterans Health Care System a patient experience rating of 4 out of 5 stars, based on 477 completed surveys. This score reflects how patients rated communication with nurses and doctors, responsiveness of hospital staff, pain management, medication explanations, and discharge preparation.
Why This Rating Matters
The SafeHospitals USA Safety Score is calculated using official CMS Medicare data — the same data used by the U.S. Department of Health and Human Services to evaluate all Medicare-certified hospitals. A score of 6.0/10 (Grade C) means this hospital performs near the national average on most safety measures. For patients and families planning an elective procedure or evaluating local options for ongoing care, this data provides an objective, evidence-based starting point for informed decision-making.
Always discuss your specific medical needs with a licensed healthcare provider. Hospital quality varies by specialty and procedure type — a high overall score does not guarantee optimal results for every condition. Use this data as one input among several, including referrals from your primary care physician and procedure-specific outcome data where available.
- CMS Provider Data Catalog — Hospital General Information (data.cms.gov)
- CMS Hospital Compare — Patient Experience (HCAHPS) Scores
- CMS Complications and Deaths — Hospital Level Data
- CMS Healthcare-Associated Infections (HAI) — Hospital Level Data
- The Leapfrog Group — Hospital Safety Grades (hospitalsafetygrade.org)