Facility Information

📋 Quick Reference

  • Hospital Type: Acute Care Hospitals
  • Ownership: Voluntary non-profit - Church
  • Address: 10777 N Illinois St, Carmel, IN 46032
  • County: Hamilton County
  • Phone: (317) 528-5400
  • Emergency Services: No
  • Birth-Friendly Designation: Not designated

Franciscan Health Orthopedic Hospital Carmel scores in the average range with a SafeHospitals USA Safety Score of 5.5/10 (Grade C — Average). The 2024 CMS data shows mixed results: some measures meet or exceed national standards, while others fall short. Patients should ask specific questions about infection control and readmission rates before admission.

How Franciscan Health Orthopedic Hospital Carmel Compares Nationally

Using the 2024 CMS Hospital Compare dataset — the federal government's official source for hospital quality — we analyzed performance across five quality measures. Here is what the data shows for this facility:

0 Better / 0 Worse
Mortality Measures
0 Better / 0 Worse
Safety Measures
0 Better / 0 Worse
Readmission Rates

Patient Experience & Survey Data

Patient experience surveys (HCAHPS) ask discharged patients about their hospital stay — communication with nurses and doctors, responsiveness of staff, cleanliness, and overall rating. CMS collected 153 completed surveys from Franciscan Health Orthopedic Hospital Carmel patients for the 2024 reporting period.

Survey Rating: ★★★★★ Patient Experience (5.0/5)

Timely Care Score: 43.8 (national average: ~80.0)

This facility's timely care score falls below the national benchmark. Patients should be aware that wait times may exceed averages for non-emergency situations.

Infection Control Performance

Hospital-acquired infections (HAIs) are among the most preventable patient safety risks. CMS tracks six HAI measures including central line infections, catheter-related urinary tract infections, surgical site infections, and C. difficile rates. This facility has 0 HAI measures performing better than the national benchmark.

This facility does not currently outperform HAI benchmarks in the 2024 CMS dataset. This is a important concern for patients scheduled for surgery, catheter procedures, or extended ICU stays. Ask your care team about infection prevention protocols.

Medicare Billing Cost & Spending

Medicare spends an average of $38,863 per patient episode here, compared to the national average cost of $27,477.

⚠ This facility runs higher costs, spending 41.4% more than the national average per patient episode.

Outpatient Surgery Patient Experience

Based on surveys collected from patients who had outpatient surgery or procedures here, this section shows the percentages of patients who reported highly positive experiences:

  • Facility Cleanliness & Respect: 99% of patients reported the facility was clean and the staff were helpful and respectful.
  • Procedure Communication: 97% of patients felt the staff explained their surgical procedure clearly.
  • Discharge Preparation: 99% of patients received clear instructions on how to handle recovery at home.
  • High Patient Rating: 97% of patients gave the outpatient department a rating of 9 or 10 out of 10.
  • Willingness to Recommend: 94% of patients would definitely recommend this outpatient department to others.

FAQs

Q. What is the safety grade of FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL?
FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL has a SafeHospitals USA safety grade of C with a safety score of 5.5/10, based on federal CMS quality data. This grade is calculated from hospital safety indicators, infection control performance, and mortality measures.
Q. Is FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL designated as Birth-Friendly?
No, FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL is not currently designated as Birth-Friendly by Medicare, and maternal quality data is not available for this facility.
Q. How expensive is care at FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL compared to the national average?
Medicare spends an average of $38,863 per patient episode at FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL, compared to the national average of $27,477. This means the hospital's billing cost is 41.4% more than the national average.
Q. What do patient surveys say about outpatient surgery at FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL?
Based on official patient experience surveys, 94% of outpatient surgical patients would definitely recommend FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL to others. Additionally, 99% reported that the outpatient department was clean and the staff were helpful and respectful.
Q. Does FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL offer emergency services?
No, FRANCISCAN HEALTH ORTHOPEDIC HOSPITAL CARMEL does not offer emergency services.

About Our Scoring Methodology

Our SafeHospitals USA Safety Score is calculated from the official CMS Hospital Compare dataset using a weighted composite of: hospital-acquired infection rates (HAI, 30% weight), patient safety indicator measures (25%), mortality measure outcomes (20%), 30-day readmission rates (15%), and patient experience survey scores (10%). Scores range from 0–10 and are normalized against the national distribution of all Medicare-certified facilities.

Scores are recalculated annually when CMS releases updated Hospital Compare data. The current scores reflect the 2024 CMS data release, last verified by our data team on March 15, 2026.