Facility Information

📋 Quick Reference

  • Hospital Type: Acute Care - Veterans Administration
  • Ownership: Veterans Health Administration
  • Address: 4500 S. Lancaster Road, Dallas, TX 75216
  • County: Dallas County
  • Phone: (214) 742-8387
  • Emergency Services: Yes
  • Birth-Friendly Designation: Not designated

Dallas Va Medical Center (Va North Texas Healthcare System) scores in the average range with a SafeHospitals USA Safety Score of 5.8/10 (Grade C — Average). The 2024 CMS data shows mixed results: some measures meet or exceed national standards, while others fall short. Patients should ask specific questions about infection control and readmission rates before admission.

How Dallas Va Medical Center (Va North Texas Healthcare System) Compares Nationally

Using the 2024 CMS Hospital Compare dataset — the federal government's official source for hospital quality — we analyzed performance across five quality measures. Here is what the data shows for this facility:

3 Better / 0 Worse
Mortality Measures
1 Better / 0 Worse
Safety Measures
0 Better / 2 Worse
Readmission Rates

Patient Experience & Survey Data

Patient experience surveys (HCAHPS) ask discharged patients about their hospital stay — communication with nurses and doctors, responsiveness of staff, cleanliness, and overall rating. CMS collected 442 completed surveys from Dallas Va Medical Center (Va North Texas Healthcare System) patients for the 2024 reporting period.

Survey Rating: ★★★☆☆ Patient Experience (3.0/5)

Timely Care Score: 0.0 (national average: ~80.0)

Infection Control Performance

Hospital-acquired infections (HAIs) are among the most preventable patient safety risks. CMS tracks six HAI measures including central line infections, catheter-related urinary tract infections, surgical site infections, and C. difficile rates. This facility has 6 HAI measures performing better than the national benchmark.

This represents strong infection control performance. Facilities that consistently outperform HAI benchmarks typically maintain rigorous hand hygiene protocols, antimicrobial stewardship programs, and environmental disinfection standards.

Recovery & Hospital Return Days

This section shows whether discharged patients spent extra days back in the hospital within 30 days of leaving, compared to the national average. Fewer days indicate a safer discharge process and a better recovery at home:

  • Heart Failure Patients: Patients spent average of 5.7 extra days in the hospital after discharge (worse than average).
  • Pneumonia Patients: Patients spent average of 8.9 fewer days in the hospital after discharge (better than average).
  • Heart Attack Patients: Patients spent average of 88.1 extra days in the hospital after discharge (worse than average).

FAQs

Q. What is the safety grade of DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)?
DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) has a SafeHospitals USA safety grade of C with a safety score of 5.8/10, based on federal CMS quality data. This grade is calculated from hospital safety indicators, infection control performance, and mortality measures.
Q. Is DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) designated as Birth-Friendly?
No, DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) is not currently designated as Birth-Friendly by Medicare, and maternal quality data is not available for this facility.
Q. How expensive is care at DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) compared to the national average?
Medicare spending and billing cost data is not available for DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) in the current CMS release.
Q. What do patient surveys say about outpatient surgery at DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM)?
Patient experience survey ratings for outpatient surgery are not available for DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) in the current reporting period.
Q. Does DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) offer emergency services?
Yes, DALLAS VA MEDICAL CENTER (VA NORTH TEXAS HEALTHCARE SYSTEM) provides emergency services. They are equipped to handle 24/7 urgent and emergency medical needs.

About Our Scoring Methodology

Our SafeHospitals USA Safety Score is calculated from the official CMS Hospital Compare dataset using a weighted composite of: hospital-acquired infection rates (HAI, 30% weight), patient safety indicator measures (25%), mortality measure outcomes (20%), 30-day readmission rates (15%), and patient experience survey scores (10%). Scores range from 0–10 and are normalized against the national distribution of all Medicare-certified facilities.

Scores are recalculated annually when CMS releases updated Hospital Compare data. The current scores reflect the 2024 CMS data release, last verified by our data team on March 15, 2026.