Facility Information
📋 Quick Reference
- Hospital Type: Critical Access Hospitals
- Ownership: Voluntary non-profit - Private
- Address: 300 South Bruce Street, Marshall, MN 56258
- County: Lyon County
- Phone: (507) 537-9661
- Emergency Services: Yes
- Birth-Friendly Designation: Yes — meets CMS criteria
Avera Marshall Regional Medical Ctr receives a SafeHospitals USA Safety Score of 5.0/10 (Grade D — Below Average). The 2024 CMS data indicates this facility falls below the national average in several areas. While this hospital may still be appropriate for certain care types, patients with planned procedures should consider the data carefully and ask their physician about alternatives.
How Avera Marshall Regional Medical Ctr Compares Nationally
Using the 2024 CMS Hospital Compare dataset — the federal government's official source for hospital quality — we analyzed performance across five quality measures. Here is what the data shows for this facility:
Patient Experience & Survey Data
Patient experience surveys (HCAHPS) ask discharged patients about their hospital stay — communication with nurses and doctors, responsiveness of staff, cleanliness, and overall rating. CMS collected 242 completed surveys from Avera Marshall Regional Medical Ctr patients for the 2024 reporting period.
Survey Rating: ★★★★☆ Patient Experience (4.0/5)
Timely Care Score: 105.8 (national average: ~80.0)
This facility's timely care score exceeds the national benchmark, indicating patients are seen and treated promptly — a meaningful indicator for emergency and urgent care situations.
Infection Control Performance
Hospital-acquired infections (HAIs) are among the most preventable patient safety risks. CMS tracks six HAI measures including central line infections, catheter-related urinary tract infections, surgical site infections, and C. difficile rates. This facility has 0 HAI measures performing better than the national benchmark.
This facility does not currently outperform HAI benchmarks in the 2024 CMS dataset. This is a important concern for patients scheduled for surgery, catheter procedures, or extended ICU stays. Ask your care team about infection prevention protocols.
Maternity & Birthing Care
✓ Designated as "Birth-Friendly" by Medicare (CMS).
This hospital is designated as Birth-Friendly by CMS, meaning it is committed to high standards of maternal safety and care.
Recovery & Hospital Return Days
This section shows whether discharged patients spent extra days back in the hospital within 30 days of leaving, compared to the national average. Fewer days indicate a safer discharge process and a better recovery at home:
- Pneumonia Patients: Patients spent average of 34.2 fewer days in the hospital after discharge (better than average).
Outpatient Surgery Patient Experience
Based on surveys collected from patients who had outpatient surgery or procedures here, this section shows the percentages of patients who reported highly positive experiences:
- Facility Cleanliness & Respect: 98% of patients reported the facility was clean and the staff were helpful and respectful.
- Procedure Communication: 95% of patients felt the staff explained their surgical procedure clearly.
- Discharge Preparation: 97% of patients received clear instructions on how to handle recovery at home.
- High Patient Rating: 85% of patients gave the outpatient department a rating of 9 or 10 out of 10.
- Willingness to Recommend: 80% of patients would definitely recommend this outpatient department to others.
Inpatient Psychiatric Care Quality
For patients receiving inpatient psychiatric care, Medicare monitors safety indicators to ensure quality treatment:
- 30-Day Readmission Rate: 20% of patients were readmitted to a psychiatric facility within 30 days of discharge.
- Metabolic Screening Rate: 100% of patients on antipsychotic medications received screening for metabolic issues.
- Physical Restraints: Physical restraints were used for an average of 0.00 hours per 1,000 patient care hours.
- Seclusion Room: Seclusion rooms were used for an average of 0.00 hours per 1,000 patient care hours.
FAQs
Q. What is the safety grade of AVERA MARSHALL REGIONAL MEDICAL CTR?
Q. Is AVERA MARSHALL REGIONAL MEDICAL CTR designated as Birth-Friendly?
Q. How expensive is care at AVERA MARSHALL REGIONAL MEDICAL CTR compared to the national average?
Q. What do patient surveys say about outpatient surgery at AVERA MARSHALL REGIONAL MEDICAL CTR?
Q. Does AVERA MARSHALL REGIONAL MEDICAL CTR offer emergency services?
About Our Scoring Methodology
Our SafeHospitals USA Safety Score is calculated from the official CMS Hospital Compare dataset using a weighted composite of: hospital-acquired infection rates (HAI, 30% weight), patient safety indicator measures (25%), mortality measure outcomes (20%), 30-day readmission rates (15%), and patient experience survey scores (10%). Scores range from 0–10 and are normalized against the national distribution of all Medicare-certified facilities.
Scores are recalculated annually when CMS releases updated Hospital Compare data. The current scores reflect the 2024 CMS data release, last verified by our data team on March 15, 2026.
